Terms of service

📄 1. Overview

These Terms and Conditions (“Terms”) govern your use of the website www.zapply.nl, owned and operated by Zapply B.V., located at:

Zapply B.V.
Madurastraat 14D
1094 GL Amsterdam
The Netherlands
Email: support@tryzapply.com
Phone: +31 20 308 62 63

By accessing our website, purchasing products, or subscribing to our services, you agree to be bound by these Terms.

📄 2. Product Information & Regulatory Compliance

2.1 Product Categories

Zapply sells nutritional and dietary supplements, including:

Testo Charge / T1
Electrolyte products
Other supplement and wellness products

2.2 Manufacturing Standards

Our products are manufactured in FDA-registered facilities following international quality standards, including IFS/BRC requirements. These standards include GMP (Good Manufacturing Practices) principles. While our facilities follow GMP procedures, they do not hold a separate cGMP certification.

2.3 FDA Disclaimer

In accordance with U.S. DSHEA regulations:

These statements have not been evaluated by the Food and Drug Administration (FDA).
This product is not intended to diagnose, treat, cure, or prevent any disease.

2.4 Age & Usage Restrictions

Not intended for:

Individuals under 18
Pregnant or breastfeeding individuals
Anyone with a medical condition unless advised by a physician

📄 3. Orders, Pricing & Payment

Prices may vary based on:

Region
Currency
Taxes
Shipping fees

Accepted payment methods include:

Mastercard
Visa
AMEX
Maestro
PayPal
Klarna
Apple Pay
Google Pay
UnionPay

All payments are securely processed via third-party processors.

📄 4. Shipping & Delivery

We ship internationally, including the United States.

4.1 Delivery Times

Shipping times vary by destination and carrier.

4.2 Customs & Import Fees

Customers outside the EU are responsible for:

Import duties
Customs fees
Local taxes

4.3 Return Address

Zapply
Barnsteen 800
3316 KK Dordrecht
The Netherlands
Phone: +31 612345678

📄 5. Subscription Terms (Auto-Renewal)

By subscribing, you agree that:

Your subscription renews automatically
The payment method used at checkout will be charged on each renewal date
You will receive a pre-renewal email before each charge

5.1 Cancellation

You may cancel at any time via:

Customer account
Email support
“Manage Subscription” link in emails

5.2 Pausing

Subscription pausing is available at any time.

📄 6. Returns & Refund Policy

6.1 30-Day Return Window

Both opened and unopened packages may be returned within 30 days.

6.2 Return Costs

Return shipping costs are paid by the customer.

6.3 Refund Processing

Refunds are processed after inspection.

📄 7. Warranty

Zapply provides a 12-month quality warranty covering:

Manufacturing defects
Damaged or compromised packaging
Issues preventing normal use

Not covered:

Misuse
Improper storage
Modifications to the product

📄 8. Data Protection & Privacy

All personal data is processed according to:

GDPR (Europe)
CCPA/CPRA (California)

Full privacy details can be found in our Privacy Policy.

📄 9. Cookies & Tracking

See our Cookies Policy for detailed information.

📄 10. Limitation of Liability

To the fullest extent permitted by law:

Zapply is not liable for indirect, incidental, or consequential damages
Our maximum liability is limited to the amount paid for the product

📄 11. Governing Law

These Terms are governed by Dutch law, regardless of country of residence.

Any dispute will be resolved in the competent Dutch courts, unless arbitration is mutually agreed.

📄 12. Amendments

We may update these Terms at any time.
The most recent version will always be posted online.

📄 13. Contact